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CompanyMoonpig
RoleHead of Fulfilment Operations

Automate Moonpig's Fulfilment with Click & Drop

Click & Drop removes manual batch processing bottlenecks so your team can meet daily and seasonal cut-off windows without delays. Automated label printing and scalable dispatch workflows help you handle peak volumes across Valentine's Day, Mother's Day, and Christmas with confidence.

Trusted by Fulfilment Teams

Operations teams across the UK rely on Royal Mail for consistent, reliable dispatch every day.

"Unified shipping rules in Click & Drop mean the right Royal Mail service gets applied automatically. We've cut down on incorrect service selection and the rework that used to follow."

Emma ThorntonOperations Director, Gift Retailer

"Click & Drop handles our batch processing automatically, even when we're pushing through hundreds of orders in a session. It's made hitting our daily cut-off times much more predictable."

James MitchellFulfilment Manager, E-commerce

"End-to-end tracking has noticeably reduced our 'Where is my order?' contacts, especially during peak periods when our team is already stretched."

Rachel PatelCustomer Experience Lead, Personalised Gifts

Fulfilment Operations FAQs

Find answers to common questions about automating dispatch, managing batch processing, and handling high-volume peak days with Click & Drop.

Visit our help centre

How does Click & Drop automate batch processing?

Click & Drop automates label printing and order management through direct integration with your ecommerce platform. It processes bulk orders efficiently, helping you meet cut-off windows without manual data entry.

Can I set up unified shipping rules across all services?

Yes, Click & Drop lets you set shipping rules once and apply them consistently across your entire SKU range. This reduces service selection errors and rework during dispatch.

How does end-to-end tracking reduce customer contacts?

Real-time shipment visibility and proactive tracking updates keep customers informed throughout delivery. This significantly cuts down on 'Where is my order?' enquiries, especially during peak seasons.

What collection options work for high-volume dispatch days?

Doorstep Parcel Collect handles high-volume days directly from your location. For overflow or split dispatch, you also have access to over 130,000 drop-off points across the UK.

Do you offer tracked services for European deliveries?

International Tracked services to Europe offer predictable delivery windows. End-to-end tracking visibility ensures you and your customers stay informed at every stage.

Ready to Simplify Your Fulfilment?

Create a Royal Mail business account and integrate Click & Drop to automate batch processing, unify shipping rules, and track orders end-to-end. You'll save time on manual tasks, reduce errors during busy periods, and gain full visibility across your operation. Get set up now before Mother's Day, and Christmas peak waves hit.