Gymshark, take control of your logistics with Royal Mail Click & Drop
Stop handling shipping exceptions manually. Click & Drop gives you integrated tracking across all carriers, reliable delivery nationwide, and access to 130,000+ return points. Spend less time on logistics admin and more time growing your fitness apparel business while keeping your customers happy.
Trusted by logistics teams running high-volume operations
Fulfilment and logistics teams across the UK rely on Royal Mail to keep their daily operations predictable, efficient, and easy to manage at scale.
"Click & Drop has cut our exception handling time in half and freed the team from manual workarounds."
"We process thousands of orders a week from one platform, batch labels, and manage dispatch without jumping between systems."
"Cross-border tracking keeps customers updated automatically, which has reduced our 'where is my order' queries by over 40%."
Frequently asked questions for logistics and fulfilment teams
Common questions from logistics and fulfilment professionals about managing carrier operations, reducing exceptions, and improving visibility across your shipping network.
Visit our help centreHow can I reduce manual exception handling across carriers?
Click & Drop brings your carrier services together in one platform. You can manage labels, track shipments, and handle exceptions from a single dashboard rather than switching between different carrier portals. This saves time and reduces the manual work involved in dealing with delivery issues.
How can I improve tracking visibility for cross-border shipments?
Our tracked services give you end-to-end visibility, including international destinations. Customers can see where their parcel is throughout the journey, which reduces 'where is my parcel' contacts to your support team. You get better oversight of your shipments, and your customers get the updates they need.
How easy is it for customers to return parcels?
Very easy. We have over 130,000 return points across the UK – lockers, shops, and post offices – so your customers can drop off returns at a location that suits them. They simply print a label or scan a QR code, and we take care of the rest.
Can we scale our fulfilment without costs spiralling?
Yes. There are no monthly fees – you only pay for what you send. Our flexible, pay-as-you-go pricing means you can grow at your own pace, with parcel rates starting from £3.50. You control the costs as your volumes change.
What if we're not ready to commit or integrate fully yet?
No problem. There are no setup fees and no long-term commitment required. You can start with a single service to test it out, then add more as you're ready. It's built to let you move at the pace that works for your business.
Start with logistics built for growth
Get shipping, returns, and tracking that work together without the headache. Pay only for what you use with no monthly fees, no long-term contracts, and the freedom to start with one service and expand as you grow. Create your account in minutes and get your tailored logistics solution running today.