BMW Group: Turn Customs Chaos Into Supply Chain Precision
Replace fragmented customs documentation across your plants and 3PLs with Control Tower visibility that unifies live track & trace and real-time performance management across 15 European countries. One trusted partner, one clear view of every shipment.
Trusted by automotive and manufacturing leaders worldwide
We work with automotive and manufacturing organizations managing complex, multi-country supply chains where timing is critical. Our clients coordinate customs clearance across multiple plants and third-party logistics partners, requiring real-time visibility and precise execution to support just-in-time production schedules.
"As our customs partner, CSG fully understands the complexities and special requirements of the automotive industry. Their teams in the Netherlands, Belgium, and France provide us with quick responses and solutions, helping us stay compliant while adhering to all customs and tax regulations."
"Customs Support Group provides DHL Parcel with the customs and expertise for projects in which we improve our solutions from and to the EU. Professionalism and knowledge are two important aspects in the collaboration with CSG."
"Customs Support Group’s compliance scan service helped us save costs and improve efficiency by critically assessing our customs processes. With their recommendations, we optimized operations and withdrew permits where duties were too minimal compared to costs. This future-oriented approach has helped us stay efficient and well-prepared for the transition to our new DC."
Questions from supply chain leaders like you
Gaining full visibility and control across complex multi-plant, multi-3PL operations is critical for automotive supply chains. We help you centralise documentation, track broker performance in real time, and maintain on-time delivery even during peak production.
ContactHow do you eliminate fragmented documentation across multiple plants and 3PLs?
Our Control Tower consolidates all customs documentation into one unified platform, giving you a single source of truth across every plant and logistics partner. All data and reporting are centralised, so you can see exactly what's happening at any site without chasing down multiple systems or partners.
How does your platform improve broker performance visibility?
Real-time performance dashboards and exception alerts replace slow feedback loops with instant visibility into broker activity. You can manage issues proactively during peak production periods instead of discovering problems after the fact, giving you the control you need when volumes are highest.
Can your platform integrate with our existing IT systems across plants?
Yes. Our platform integrates with your existing IT and data systems across multiple plants and 3PL partners, with live track and trace feeding directly into the systems you already use. This means no disruption to your current operations while you gain the visibility you need.
How do you help improve OTIF during peak production periods?
Reduced customs delays, proactive exception management, and predictive visibility work together to improve on-time delivery metrics and prevent production disruptions. You can spot potential issues before they affect the line and take action while there's still time to resolve them.
Do you support compliance with new regulations like EUDR and CBAM?
Yes. Our experts advise on EUDR, CBAM, sanctions and export controls, and provide compliance reporting to keep your business protected.
Stop managing customs delays. Start preventing them.
Get full visibility across your customs operations with real-time tracking and control tower monitoring. Request a platform walkthrough to see how you can spot issues before they impact production schedules.