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CompanyFinEdge Bank
RoleCIO

FinEdge Bank: Transform Legacy Systems Into Compliant, AI-Powered Infrastructure

Unify fragmented data stores, automate governance workflows, and activate consent-aligned first-party signals—all while maintaining bank-grade security and uptime.

Trusted by financial institutions worldwide

Financial services leaders choose Concentrix to move from manual governance bottlenecks to automated, compliant operations.

"Concentrix is among the few organizations to successfully deploy AI and automation at scale within regulated industries, turning compliance from a blocker into an opportunity."

Ryan Peterson, EVP and Chief Product OfficerOracle

"With expert guidance and agentic AI, we help financial institutions consolidate fragmented data stores, establish clear governance, and build the operational trust needed for privacy-safe personalization."

Jeff Goldein, VP Customer ExperienceNespresso

"Our Agentic Operating Framework delivers a repeatable playbook for financial services, reducing governance approval cycles from weeks to hours while maintaining regulatory certainty."

Alice Sweet, Product and Proposition DirectorMotonovo Finance

Questions financial services leaders ask

Here's how we help banks and financial institutions scale AI transformation with regulatory confidence.

Let’s Connect

How does Concentrix support GDPR compliance for banking?

We provide purpose-built consent management and data governance tools designed for financial institutions. Our platform automates GDPR workflows, maintains audit trails across fragmented systems, and gives you real-time visibility into consent status and data lineage. This helps you meet regulatory requirements while activating customer data safely.

Can you integrate with our existing legacy banking systems?

Yes. Our platform connects to core banking systems, loan management platforms, and legacy data stores through secure APIs and connectors. We work with your existing infrastructure to unify customer data while maintaining system security and uptime. This lets you modernize your data capabilities without replacing critical systems.

How do you automate governance without sacrificing control?

Our platform uses policy-driven workflows that codify your compliance rules into automated checks. You define the guardrails once (data residency, retention limits, consent scope), and the system enforces them at every touchpoint. Approvals still route to legal or compliance teams when needed, but routine decisions happen instantly. Audit logs track every action for regulators, and you can adjust policies in real time without engineering tickets.

What measurable outcomes can we expect?

Banks typically see 40-60% faster time-to-activation for new campaigns, 30-50% reduction in manual governance hours, and near-complete visibility into consent coverage across systems. One tier-one bank reduced their Subject Access Request response time from 12 days to under 2 hours. Another cut their data deletion backlog by 80% in the first quarter. You will also see fewer escalations to legal and fewer incidents flagged during audits.

How quickly can we implement in a regulated environment?

Most financial institutions start seeing value within 8-12 weeks. We begin with a scoped pilot (one consent flow or one data subject request type) to prove the model, then expand incrementally. Our team handles integration with your core banking systems, CRM, and marketing platforms, while your security and compliance teams review at every stage. We have pre-built connectors for the major banking stacks and a dedicated compliance success team to navigate your internal approval processes.

See How It Works Within Your Compliance Requirements

Book a technical demo to see how Concentrix helps financial institutions transform legacy systems, automate governance, and activate first-party data, all within strict regulatory frameworks.